Shipping & Delivery Policy
GOGOOPRO Shipping & Delivery Policy
Last updated on: May 12, 2018
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Thank you for visiting and shopping at GOGOOPRO. Following are the terms and conditions that constitute our Shipping and Delivery Policy.
WHAT DELIVERY OPTIONS DO I HAVE?
You can choose between Standard Delivery and Express Delivery.
STANDARD DELIVERY:14-30 business days
During peak seasons and promotional sales, delivery might take a little longer.
EXPRESS DELIVERY:7-20 business days，Speedpost shipping $30
During peak seasons and promotional sales, delivery might take a little longer.
WHERE DOES GOGOOPRO DELIVER?
We ship orders to all MALAYSIA, SINGAPORE, PHILIPPINE, THAILAND and UNITED STATE
Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or
public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
MALAYSIA Shipping Charges
Estimated Delivery Time: 4-7 Working days
Courier Service by Standard Delivery
|
No.
|
Name
|
Price
|
Condition
|
Cash on Delivery
|
|---|---|---|---|---|
| 1 | WEST MALAYSIA |
First weight 1.50 USD 0.00g
Additional weight 0.38 USD per 100.00 g
|
All orders | Unavailable |
| 2 | EAST MALAYSIA SARAWAK |
First weight 4.50 USD 0.00g
Additional weight 1.90 USD per 500.00 g
|
All orders | Unavailable |
| 3 | EAST MALAYSIA SABAH |
First weight 5.00 USD 0.00g
Additional weight 1.90 USD per 500.00 g
|
All orders | Unavailable |
Damage or Loss
In the delivery, if there is loss or damage after investigation and confirmation, there is no insurance, the compensation is according to the declared value or the purchase value which are the smaller compensation, the maximum is not more than USD 30.
If the value of the goods is high, it is recommended to buy insurance, the insurance fee: 0.5% (minimum charge USD 0.5 per-shipment), the loss compensation is based on the insurance company's compensation standard (deductible rate 10%).
Please save all packaging materials and damaged goods before filing a claim.
* Delivery delays can occasionally occur.
|
No.
|
Name
|
Price
|
Condition
|
Cash on Delivery
|
|---|---|---|---|---|
| 1 | MINDANAO |
First weight 1.90 USD 0.00g
Additional weight 1.30 USD per 100.00 g
|
All orders | Available |
| 2 | ISLAND |
First weight 2.80 USD 0.00g
Additional weight 1.40 USD per 100.00 g
|
All orders | Available |
| 3 | VISAYAS |
First weight 1.90 USD 0.00g
Additional weight 1.20 USD per 100.00 g
|
All orders | Available |
| 4 | LUZON |
First weight 1.90 USD 0.00g
Additional weight 1.00 USD per 100.00 g
|
All orders | Available |
| 5 | MANILA |
First weight 1.90 USD 0.00g
Additional weight 0.85 USD per 100.00 g
|
All orders | Available |
Damage or Loss
In the delivery, if there is loss or damage after investigation and confirmation, there is no insurance, the compensation will be 70% of the according to the declared value or the purchase value , the maximum is not more than USD 10.
If the value of the goods is high, it is recommended to buy insurance, the insurance fee: 0.5% (minimum charge USD 0.5 per-shipment), the loss compensation is based on the insurance company's compensation standard (deductible rate 10%).
Please save all packaging materials and damaged goods before filing a claim.
* Delivery delays can occasionally occur.
|
No.
|
Name
|
Price
|
Condition
|
Cash on Delivery
|
|---|---|---|---|---|
| 1 | SINGAPORE |
First weight 2.20 USD 0.00g
Additional weight 0.38 USD per 100.00 g
|
All orders | Unavailable |
Damage or Loss
In the delivery, if there is loss or damage after investigation and confirmation, there is no insurance, the compensation is according to the declared value or the purchase value which are the smaller compensation, the maximum is not more than USD 30.
If the value of the goods is high, it is recommended to buy insurance, the insurance fee: 0.5% (minimum charge USD 0.5 per-shipment), the loss compensation is based on the insurance company's compensation standard (deductible rate 10%).
Please save all packaging materials and damaged goods before filing a claim.
* Delivery delays can occasionally occur.
|
No.
|
Name
|
Price
|
Condition
|
Cash on Delivery
|
|---|---|---|---|---|
| 1 | OUT REGION |
First weight 1.30 USD 0.00g
Additional weight 1.70 USD per 100.00 g
|
All orders | Available |
| 2 | IN REGION |
First weight 1.00 USD 0.00g
Additional weight 1.70 USD per 100.00 g
|
All orders | Available |
Damage or Loss
In the delivery, if there is loss or damage after investigation and confirmation, there is no insurance, the compensation is according to the declared value or the purchase value which are the smaller compensation, the maximum is not more than USD 30.
If the value of the goods is high, it is recommended to buy insurance, the insurance fee: 0.5% (minimum charge USD 0.5 per-shipment), the loss compensation is based on the insurance company's compensation standard (deductible rate 10%).
Please save all packaging materials and damaged goods before filing a claim.
* Delivery delays can occasionally occur.
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|
No.
|
Name
|
Price
|
Condition
|
Cash on Delivery
|
|---|---|---|---|---|
| 1 | SOUTH CHINA |
First weight 1.00 USD 1000.00g
Additional weight 0.25 USD per 1000.00 g
|
All orders | Unavailable |
Damage or Loss
In the delivery, if there is loss or damage after investigation and confirmation, there is no insurance, the compensation is according to the declared value or the purchase value which are the smaller compensation, the maximum is not more than USD 30.
If the value of the goods is high, it is recommended to buy insurance, the insurance fee: 0.5% (minimum charge USD 0.5 per-shipment), the loss compensation is based on the insurance company's compensation standard (deductible rate 10%).
Please save all packaging materials and damaged goods before filing a claim.
* Delivery delays can occasionally occur.
|
No.
|
Name
|
Price
|
Condition
|
Cash on Delivery
|
|---|---|---|---|---|
| 1 | UNITED STATE |
First weight 9.50 USD 500.00g
Additional weight 7.00 USD per 500.00 g
|
All orders | Unavailable |
Damage or Loss
In the delivery, if there is loss or damage after investigation and confirmation, there is no insurance, the compensation is according to the declared value or the purchase value which are the smaller compensation, the maximum is not more than USD 10.
If the value of the goods is high, it is recommended to buy insurance, the insurance fee: 0.5% (minimum charge USD 0.5 per-shipment), the loss compensation is based on the insurance company's compensation standard (deductible rate 10%).
Please save all packaging materials and damaged goods before filing a claim.
* Delivery delays can occasionally occur.
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Shipment to P.O. boxes or APO/FPO addresses
GOGOOPRO ships to addresses Excluding P.O.BOX, outdoor, suburban areas, Hawaii, Puerto Rico, Guam, APO/FPO military addresses and non-service zip codes, etc.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
GOGOOSHOP is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
International Shipping Policy
We currently Only Ship to Malaysia, Philippine, Singapore, Thailand, China and United State.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.